Wanting to start an outsourced hosting support business! - WebmasterForums.NET

my-e-space · 04-07-2006, 07:51 PM

Hello everyone. I am interested in starting an outsourced hosting support business, and need more people to join up with me so that the support can truely be 24x7.
The ideal members would have the following:
1. Atleast 1 year of experience in the web hosting industry.
2. Know your way around cPanel/WHM. Any other control panels you migh tbe good with are helpfull also.
3. Be able to communicate in a professional manor. We can't have people who type in slang, or cannot speak english well.
4. Be available atleast 4 hours a day to take care of support requests.
5. Be over 18, we will not accept high school students.
6. Have knowledge in server managment
7. Have the ability to handle multiple tasks at one time.
8. Be kind, curtious, and helpfull to clients.

I have not decided what to charge for all of this. I am going to research a few more outsourced hosting support buisness to get ideas on rates, and any input you have would be great. The profit from this company will be split between the staff members in an equal share, only if each staff member does his or her fair share. Obviously we arent going to split the profit with you if you are never around to help.

If you are interested in taking part in this, please send me an email at admin @ my-e-space.net . In the email, please include the following information:
1. You name
2. Email address
3. Age
4. Location
5. How long have you been in the hosting business
6. What control panels are you familiar with
7. Can you effectivly manage a web server
8. What scripting languages do you know
9. What hours are you available (must be atleast 4)

I will be working on the website soon, and would like to be up and ready to go within 2-3 weeks. If you would also liek to assist in the design of the website, that would be great!

pramodisha · 05-13-2006, 06:53 AM

If you are still looking, let us discuss.